Airport Hostess/Host 

Responsible to meet, greet and assist arriving and departing passengers, groups and VIP’s

Duties and Responsibility:

Responsible to meet, greet and assist arriving and departing passengers, groups and VIP’s.

  • Meet and greet arriving and departing passengers, groups and VIP’s.
  • Collect, distribute and report on all vouchers, highlight discrepancies. (Number of missing vouchers etc.)
  • Advise relevant parties in schedule changes/delay:
    – Hotel
    – Transport Department
    – Praslin/La Digue
    – Representatives/Customer Services Manager/Assistant Customer Services Executive
  • Ensuring all emails are read, inputted in the relevant diary and filled
  • Co-ordinate activities with Supervisor in the morning shift and advise the Supervisor coming on the evening shift of any issues that could affect the shift and work planning
  • Check pochettes/prepare welcome cards for additional/rep appointments
  • Order and follow up on items for the airport like water/cold towels
  • Follow up with suppliers for the flower garlands/ coconut drinks for the next day
  • Follow up with and action on issues that are related to the airport team with respective departments.
  • Guide and assist passengers, proactively promoting the image and interest of the company.
  • Assist with passenger exchange in connection with cruise Ship, Charter Flight, pre-cruise and post cruise arrival/departure. Assist with passenger handling during cruise ships visits.
  • Trace forward and report of lost luggage.
  • Assist in compiling the general passenger movement reports and other reports as per Company Policy.
  • Assist in making recommendations to improve the efficiency of operations and customer handling.
  • Ensure that special arrangements (e.g. garlands wet/hot towels) are prepared for presentation to clients as directed.
  • Perform routine administration duties whenever required.
  • Ensure all Airport Offices, desks and equipment is clean and properly maintained.
  • Assist in submitting reports as stipulated per Company Regulation.
  • Any other related duties that may be assigned


  • Certificate in related Tourism field
  • O ’levels English and French a third language is an advantage

Training (Skills)

  • Good knowledge of the Seychelles Products
  • Computing Skills
  • Good Public Relations skills
  • Research skills
  • Good knowledge of the destination in all its aspects
  • Knowledge of the different markets
  • Good communication and interpersonal skills
  • Fluent in English and French


  • Preferably a minimum one year working experience

Personal Characteristics

  • Pleasant
  • Dynamic and able to work under pressure
  • Good team spirit
  • Punctual/reliable

Closing Date: 27th November 2023