Our priorities are a reflection of our Vision, Mission and our Values
CREOLE is one of the leading destination management companies (DMC) in the idyllic Seychelles Islands. We are a family owned and operated business, falling under the extensive umbrella of the JFA Group of Companies which also includes inter-island ferry transfers, hotels, a nature reserve, and an IATA agent. JFA would be the initials of the literal “founding father” of Creole and its affiliated companies, Mr. Joseph France Albert, our Chairman and father to our CEO, Mr. Guillaume Albert.
Founded and established by the Chairman, one of Seychelles’ most prominent businessmen, CREOLE is a company born from a 2005 merger between two of Seychelles’ leading destination management companies: Creole Holidays and Travel Services Seychelles (TSS).
The experienced TSS led the way in tourism in Seychelles for more than 30 years, whilst the younger and innovative Creole Holidays breathed a new vitality into the industry. Under the banner of CREOLE, this new DMC provides the perfect blend of tradition and flair, savoir-faire and dynamism, efficiency and personalised service.
An ISO-9001:2008 certified company, CREOLE is run from Seychelles by a team of creative and passionate travel professionals, committed to delivering high levels of service with an added special touch. In our effort to meet the challenges of this fast-paced industry, we have not lost sight of the values that make us stand out from the rest. We continue to evaluate, upgrade and innovate our programmes to exceed the expectations of our clients and partners.
Be the Indian Ocean’s destination specialist of choice.
To design and deliver an unparalleled collection of responsible travel experiences with our signature Creole touch.
PASSIONATE, RESPONSIBLE, INNOVATIVE, DIVERSE & EXCELLENCE
P is for PASSIONATE
We put our customers at the heart of everything we do. We make every moment count and we exceed expectations, every single time.
We work with urgency and passion to solve problems, and to provide effective solutions. It is not part of our culture to say “I don’t know how” or “I can’t” at CTS.
We are passionate about learning and constantly seek personal and professional growth.
We love what we do, we love why we do it and it shows!
R is for RESPONSIBLE
Our integrity matters. We strive to do the right thing, act truthfully and honourably… even when no one is looking.
We honour our word and choose candour, respect, and kindness. We do what we say we’re going to do. If something happens to prevent that, we determine the new course and communicate quickly.
We hold ourselves accountable for all outcomes, good and bad. We don’t pass the buck.
We take environmental responsibility seriously and work continuously to minimise our operational impact on the environment.
I is for INNOVATIVE
Innovation is part of our DNA. We like to challenge the status quo and we value original thinking. Our mantra at Creole Travel Services is, “Why not?”
We are trailblazers and are always on the lookout for new and better products, services, processes and technology to fuel our success.
We embrace change: if we’re not continuously changing, evolving, and improving, we’re falling behind.
D is for DIVERSE
We’re more than just a diverse team, we are a PRIDE, a family. We show up for each other, we act with empathy, and we bring our authentic selves to work every day. We sweat every detail together and we celebrate every win together
We respect and value people of all backgrounds
We respect and value the knowledge, skills, ideas, and capabilities that each colleague brings to the Creole family
We welcome new ideas and opinions, especially if they challenge our belief We actively listen with humility and respect.
E is for EXCELLENCE
Excellence is when we demand more of ourselves than our clients do.
We always strive to excel in every aspect of our business and approach every challenge with a determination to succeed. We do this by always striving to know and understand our customers.
We deliver quality services of unmatched value, constantly raising the bar on our performance.
We provide an environment that supports professional growth and excellence among our staff.
PRIDE – THE HIDDEN VALUE
We are proud ambassadors of Creole Travel Services and we always demonstrate a positive, professional attitude. We know that the work we do is important to our success, and we take pride in doing it well.
We always take pride in our physical appearance, performance and development
Most importantly, we see ourselves as a pride, a close-knit group of individuals working together. It is together as a pride that we work best
CREOLE offers the complete package through our affiliated companies:
- Inter-Island Boats Ltd and its quartet of high-speed Cat Cocos catamarans – Isle of Mahe, Isle of Praslin and Isle of La Digue* – which have a seating capacity ranging from 227 to 475 passengers.
- United Yacht Charter and its collection of high-powered luxury boats – Scylla, Kujo and Braveheart.
- Our twin sailing catamarans, Oplezir and Odezir, with seating capacities of up to 80 passengers, are operated for day-trip chartering, cruises and diving escapades.
- Cap Lazare Nature Reserve is our exclusive 65-hectare protected property with restaurant amenities, including a helicopter pad, as an ideal venue for both corporate and private ends such as weddings and group incentive events.
- Creole Air Travel, an IATA Certified agency in Seychelles for out-bound travel.
- Creole Exchange, one of Seychelles’ leading Bureau de Change.
- Our exclusive Domaine Hotel Collection: Le Domaine de La Reserve, a 4-star establishment on Praslin and Le Domaine de L’Orangeraie, a 4-star establishment on La Digue.